Sacramento County residents have a new option when contacting 911 during an emergency. They're now able to text their emergency.
Capt. Chris Vestal with the Sacramento Metro Fire says 12 different agencies worked on this new program since 2017, and it is the first of its kind in Northern California.
The system is currently up and running and officials say it works as easy as making a phone call. Just text your emergency to 911. When you do, make sure to include: your name, emergency, and location. Emergency officials still recommend people call 911 first, if that's an option.
It is important to note that abbreviations, emojis, pictures, and live video will not reach 911 dispatchers.
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