SACRAMENTO, California — Some residents at a Sacramento apartment complex said they've been forced to live without hot water since Nov. 1.
They live at the Waverly Flats apartments in Sacramento. They told ABC10 that they've tried to reach out to maintenance and management, but nothing has been done despite residents still paying rent.
Tiffoney Pitts has been living at Waverly Flats for eight years, but she has also been living without hot water for 14 days. She said this has left her overwhelmed and stressed as the weather changes.
"It is very hard to have to boil water to take a bath, to wash your body properly, to wash your dishes. My grandkids aren't able to be around and be with me as much because I'm scared to not be able to properly wash them. I don't want to be carrying hot pots of water around them," said Pitts.
Across from her apartment, there is another resident experiencing the same situation.
She is living with disabilities and has been at the apartment complex for almost a year after making it out of homelessness.
"When you get a place and a roof over our head, you're thankful and grateful and you don't want to jeopardize that. So you're thankful and grateful but you got to stand up for yourself and say, 'Hey, this is wrong, and I'm tired of being done wrong,'" said Tonya Hempstead.
Residents said their patience is wearing out.
They tell us they reached out to management, the city's code enforcement officer and even the mayor's office. However, they've still been without hot water since Nov. 1, so they reached out to ABC10.
"I have so many emails that I can show you where I have emailed the apartments and corporate. The last that she posted on our portal was on 11/10 where she said that we would be out without water from 10 to 3 while they inspect some stuff. There has been no more communication of that," said Pitts.
ABC10 reached out to the City of Sacramento's Code Enforcement Office, and they confirmed they have been to the property 5 times and checked on this maintenance issue.
They said that the apartment management is trying to get to the bottom of the issue but could not tell ABC10 the source of the problem. ABC10 reached out to Waverly Flatts and were told to send an email but the inquiry was not immediately returned.
For residents, it is not enough.
"Step in my shoes. Come live over here in my apartment with me. You're not gonna last a week. Have a heart. Have consideration," said Hempstead.
According to the California tenants guide, the law says plumbing facilities should be in good working order, including hot and cold running water.
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