PHOENIX - Uber has rolled out a new safety center menu within its app in an effort to better protect its riders. If passengers feel unsafe, they have a number of options within the menu, including calling 911.
The safety update comes in light of dozens of horror stories where riders across the world claim to have been harassed, even raped, by Uber drivers.
During rides, passengers will now see a shield icon in the bottom right corner of the app. If something goes wrong, they have the option to click it. They can use an existing feature called "Share My Trip," which allows them to send their trip status to family and friends allowing them to monitor your every move until you safely get to your destination.
The new "911 Assistance" feature, though, takes it one step further. It allows riders to contact police with the click of a button.
In certain cities, like Denver and Charleston, the feature automatically sends dispatchers your name and exact location in addition to the make, model and license plate number of the car you are in.
That advanced safety feature is not available yet in Arizona.
When it comes to a panic button for Uber drivers, the company says it is working on it.