ACAMPO, Calif. — Where streets once looked more like rivers in Acampo, life has returned to parts of San Joaquin County evacuated during January's winter storms.
At Arbor Mobile Home Park, many residents were allowed to return about two weeks ago.
"Nothing got inside, thank God," said Richard Chavoya, who considers himself lucky in the storm aftermath.
After President Joe Biden expanded the federal disaster declaration to San Joaquin County, Chavoya and his neighbors have been eligible for federal assistance from FEMA.
Chavoya's claim was processed quickly, good for about $7,000 of repairs to his home. Others on his block haven't been so fortunate.
"A neighbor across the street from me, there was one of them who got four denial letters already," said Chavoya.
"Your first reaction would be 'Oh my gosh, what's happening?'" said FEMA spokesperson Patrick Boland.
Boland said it was important for homeowners to read the denial letter closely, as it should include a detailed reason why a claim is denied.
Residents have also raised concerns about contaminated floodwaters. Boland said concerns around contaminated water can be included on an application.
"If that's the situation, then that's an issue that has to be addressed and as part of their claim, right? 'Hey, our home was contaminated with sewage. We have got to replace the floors, we've got to replace the carpets, drapes, etc.,'" said Boland.
Residents who want to make a claim can apply either online at www.disasterassistance.gov or by calling toll free 800-621-3362, FEMA’s Disaster application hotline.
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